At 7ition Limited, your privacy is important to us. This Privacy Statement explains how we collect, use, disclose, and protect your information when you use our websites, mobile applications, and services (collectively, the “Services”). By using our Services, you agree to the collection and use of information in accordance with this policy.
7ition Limited is a company incorporated in Hong Kong with its registered office at Tung Chung Crescent, Hong Kong.
Information We Collect
We may collect and process the following types of personal data:
1. Information You Provide to Us
- Email address
- Account login details
- Feedback, support requests, and survey responses
2. Information Collected Automatically
- Device information (e.g., model, OS version, unique device ID)
- Usage data (e.g., pages visited, features used, session duration)
- IP address, language settings, and time zone
3. Information from Third Parties
- Analytics providers (e.g., Google Analytics, Firebase)
- App stores and payment processors (for in-app purchases)
How We Use Your Information
We use your personal data to:
- Provide, maintain, and improve our Services
- Personalize user experience and app functionality
- Communicate updates, technical notices, or customer support
- Process transactions and send receipts
- Comply with legal obligations and protect our legal rights
Legal Basis for Processing (GDPR Users)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the context in which it is collected. This may include:
- Your consent
- Performance of a contract
- Legal compliance
- Legitimate interests
Data Sharing and Disclosure
We do not sell your personal data. We may share it with:
- Service providers who assist with hosting, analytics, and customer support
- Legal or regulatory authorities, if required by law
- A buyer or successor in the event of a merger, acquisition, or asset sale
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Statement or as required by law.
International Data Transfers
As a company based in Hong Kong, your data may be processed in jurisdictions outside your own, including countries that may not provide the same level of data protection. Where required, we implement safeguards such as standard contractual clauses.
Your Rights
Depending on your location, you may have the following rights:
- Access and obtain a copy of your personal data
- Correct or delete your data
- Object to or restrict processing
- Withdraw consent (where applicable)
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at: contact@7ition.com
Security
We use industry-standard measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission or storage is completely secure.
Children’s Privacy
Our Services are not directed at children under the age of 13 (or equivalent minimum age in your jurisdiction), and we do not knowingly collect personal data from them.
Changes to This Privacy Statement
We may update this Privacy Statement from time to time. We will notify you of any material changes by posting the new version on our website or within our app.
Contact Us
If you have any questions about this Privacy Statement or our data practices, please contact us at:
7ition Limited
Email: contact@7ition.com